VaultLeap Help Center

Your central hub for support, guides, and getting help with VaultLeap

Getting Started

Create your account, verify identity, and understand how VaultLeap works.

5 articles

Global Features

Access global payments, currency protection, and cross-border transactions.

4 articles

Understanding Stablecoins

Learn about Digital Dollars, USDC, EURC, and how they keep your value stable.

4 articles

Receiving & Sending Money

Get paid via ACH/SEPA, send to banks, manage fees, and supported countries.

15 articles

Dashboard & Reporting

Track transactions, manage notifications, and monitor your finances.

3 articles

Security & Control

How VaultLeap protects your funds with encryption and self-custody.

4 articles

Private Keys & Security

Understanding private keys, self-custody, and what to do if compromised.

4 articles

Industry-Specific Solutions

Customized solutions for e-commerce, services, Amazon sellers, and more.

1 article

Refunds & Returned Payments

How refunds work for on-ramp and off-ramp transactions.

6 articles

Currency Conversion

How VaultLeap handles currency conversions between fiat and stablecoins.

6 articles

VaultLeap Card — How It Works

Learn how to get, fund, and use your VaultLeap Card for spending.

6 articles

VaultLeap Card — Help & Support

Get help with card issues, disputes, freezing, and regional support.

11 articles

Platform Integrations

Learn how to send funds from popular platforms directly to your VaultLeap account.

24 articles

Referral Program

Learn how to invite friends, earn Tier Points, and grow your rewards through the VaultLeap Referral Program.

12 articles

Points & Rewards

Understand how Tier Points work, how to earn them, and how they unlock lower fees on VaultLeap.

10 articles

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