Need extra help?

in VaultLeap Card — Help & SupportHelp Article

Open your Support tab at any time to:

  • Chat with our team on Discord

  • File a ticket

  • Browse the Help Center (FAQs like this one)

The Prepaid Debit Visa Card ("Card") is issued by Lead Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa is accepted. VaultLeap is not a bank. Bridge Ventures LLC ("Bridge") manages the program on behalf of Lead Bank. Your funds are not FDIC insured. No overdraft/credit feature. For general information about prepaid accounts, visit cfpb.gov/prepaid.